This policy explains how TripXL Private Limited uses cookies and similar technologies on tripxl.in and the TripXL mobile application.
1. What are cookies?
Cookies are small text files that a website places on your device when you visit it. They help the site remember information about your visit — like your preferred language, login state, or search history — making your next visit easier and the site more useful to you.
2. Types of cookies we use
a. Strictly necessary cookies
Required for the Platform to function. Without these, you can't sign in or complete a booking.
- Authentication and session cookies (e.g., your login state)
- Security cookies (CSRF protection)
- Booking-in-progress cookies (so you can return to a search)
b. Functional cookies
Remember your preferences and improve usability.
- Recent searches
- Currency and language preferences
- Cookie consent state
c. Analytics cookies
Help us understand how the Platform is used so we can improve it.
- Page views, click paths, time on page ⚖ LEGAL REVIEW: name specific analytics provider (e.g., Google Analytics, Plausible)
- Performance and error tracking
d. Marketing cookies (only with your consent)
Used to show relevant offers and measure marketing effectiveness. We only set these if you opt in. ⚖ LEGAL REVIEW: confirm whether any marketing cookies are currently used; if none, remove this section
3. Third-party cookies
Some cookies are set by third-party services we use:
- Razorpay — for secure payment processing
- Cloud infrastructure provider — for performance optimization
These third parties have their own privacy policies which we encourage you to review.
4. How to control cookies
You have several ways to control cookies:
- Cookie consent banner — set your preferences when you first visit the Platform. You can change them later under settings. ⚖ LEGAL REVIEW: confirm consent banner is implemented before public launch
- Browser settings — most browsers let you block or delete cookies. Note that blocking strictly necessary cookies will prevent you from using the Platform.
- Opt-out tools — many analytics providers offer browser-level opt-out tools.
5. Do-not-track signals
Some browsers send a "do-not-track" signal. ⚖ LEGAL REVIEW: confirm whether TripXL honours DNT signals
6. Changes to this policy
We may update this Cookies Policy when our practices change. Material changes will be notified through the Platform.
7. Contact us
Questions about cookies? Email privacy@tripxl.in.